Frequently asked questions

We recommend replacing the carbon filters every 6–12 months, depending on your water usage and quality. Heavier daily use may call for more frequent replacement.

No installation required. Simply place the system on your counter, fill the upper chamber, and gravity does the rest – no plumbing, tools, or setup needed.

Yes – the unit stands 22.83 in (58 cm) tall and 9.45 in (24 cm) wide, which fits comfortably on most countertops. Measure your cabinet clearance before purchase if your space is tight.

No. Purroa is fully gravity-fed – no electricity, no Wi-Fi, no apps. It works anywhere – at home, outdoors, camping, or in an emergency.

Purroa carbon cartridges are filled with coconut-shell activated carbon, which reduces chlorine, odors and common impurities in tap water.

Purroa is designed for municipal tap water. It reduces chlorine, odors and common impurities, so your tap water tastes fresh and clean.

Yes – wipe the exterior with a soft cloth, and the upper chamber can be rinsed with water. No harsh chemicals needed.

The Base Edition includes carbon filter cartridges that reduce common contaminants and improve taste. The Fluoride Edition adds fluoride reduction filters on top of the carbon filters, for households that also want to reduce fluoride.

No – the Fluoride Reduction Add-On filters are designed to work alongside the carbon filters, not as a standalone filtration system.

2.25 gallons (8.5L) – enough for a household's daily drinking water without refilling constantly.

Orders are dispatched within 1–3 business days and arrive in 3–7 business days after dispatch. Shipping is free on every order within the United States.

We offer easy returns within 30 days of delivery. See our Return & Refund Policy for the details.